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With the rise of Alexa and Siri the mechanics behind basic voice searches have incredibly evolved during the past few years. It is much easier to use these systems to augment existing hotel technology.

VR plays another important role; primarily in illustrating the amenities, services and rooms that a hotel has to offer. Virtual hotel tours/ 360 videos are a perfect example of this immersive trend. 

Hotel technology is now becoming more reliant upon the increased capabilities of robots in relation to guest services and accommodations. Robots are used for basic tasks such as answering common guest questions and providing room service.

Many consumers are just beginning to become accustomed to facial recognition technology; particularly in relation to smartphone security. In modern hotel technology this will provide enhanced levels of security and privacy.